Today’s Wi-Fi networks need to provide reliability. Whether that’s general web browsing and email or video conferencing and VoIP applications, high efficiency, stability, and reliability are necessary. IT teams are running lean with added responsibilities. Network administrators want to know how their Wi-Fi network is doing and what they can do to improve it quickly.
We’ve seen Meraki Health used to troubleshoot and verify the state of the Wi-Fi network, providing overall health of the access points (APs) as well as getting client device-level insights.
Meraki Health is included with the standard dashboard license when you purchase Meraki access points. There is no special or extra licensing required. The recommended minimum firmware version to run Meraki Health is MR 24.12.
Making client device insights available to the network administrator allows them to validate whether a Wi-Fi network meets user experience expectations. Actionable insight tied to the overall health of the Wi-Fi network lets an organization understand what’s happening, how many client devices are having issues, and where.
Visibility into the different steps of a Wi-Fi connection will give a glimpse into what to do next. Meraki Health breaks this down into Authentication, DHCP, DNS, and failing to pass traffic. Quickly identify which step a client device has issues with puts the network administrators one step closer to resolution.
IT professionals are busy working on worthwhile projects for the organization. Most users believe Wi-Fi is the problem. Meraki Health helps solve these problems effectively by spending less time troubleshooting Wi-Fi.
Meraki Health is a suite of tools and analysis provided to network administrators to look into individual client and access point (AP) issues. Presented on-screen is the visibility into the state of a wireless connection. Meraki Health improves the way we monitor logs and further understand client device experience over Wi-Fi.
It will not solve all your Wi-Fi problems. It helps network administrators lower the mean-time-to-identify (MTTI) Wi-Fi issues. The dashboard looks into how wireless issues impact client device experience. A network administrator can verify how changing client drivers, network changes, or even AP additions or removals affect the Wi-Fi experience by filtering specific timeframes.
Meraki Health creates a baseline of network performance and verifies radio frequency (RF) metrics against it. Client devices will never have a 100% success rate every time but understanding what may impact that metric is essential for troubleshooting.
Where Meraki Health falls short is providing extensive analysis into why a particular issue may be happening. For example, a Wi-Fi network may be encountering high latency. But what action can a network administrator take with this information? That’s an area Meraki can improve on.
Try out Meraki Health today and let us know how your Wi-Fi network is performing. You can find it under Wireless > Health. There are three tabs to take note of, which are Health, Map, and Connection log. Dive in deeper on individual client device issues for more details.
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