We Know What It Feels Like to Be the Person Everyone Calls When the Network Goes Down.
Packet6 was built by engineers who have been on-site at the worst moments, and who know what it takes to make sure they don’t happen to you.
You were hired to move the business forward, not to spend your week firefighting.
Most IT leaders we meet are carrying more than any team their size should have to. Too many vendors, no single owner, and infrastructure that is always one incident away from a bad week. The work that would actually get you ahead keeps getting pushed because something is always on fire.
We have managed networks for universities, enterprise companies, and multi-site retail chains across the country. We have seen what happens when infrastructure is not properly managed, and we have spent more than ten years building the model that prevents it. You keep control of IT. We take ownership of the work that is drowning your team.
Packet6 exists because we got tired of vendors who didn’t care.
Before Packet6, our founder worked across organizations that had no real network strategy and were stuck with partners who treated them as a billing opportunity instead of people with real problems to solve. The technical work was fine. The relationship was hollow. Nobody on the other end actually cared whether the business succeeded.
So we built the opposite. Packet6 leads with hospitality, not just technology, because genuine care for people, our clients and our own team, is not separate from great IT work. It is how great IT work gets done. When the people doing the work are trusted, supported, and honest with you, the network gets better, the reporting gets clearer, and the surprises go away.
“To demonstrate, every day, that caring for our people and our clients is not just the right thing to do. It is how great IT work gets done.”
What working with Packet6 actually feels like.
Expertise delivered with genuine care, honesty, and transparency.
1
We start with the right assessment
We look at what is in place, what is missing, and where the risk is concentrated before we recommend a dollar of change.
2
Certified engineers on every project
Not a rotating cast of subcontractors. The people who design your network are the people who support it.
3
An ownership mentality, not a vendor mentality
We take responsibility for outcomes, not just tickets. When something is wrong, it is ours to make right.
4
Backed by a 24/7 NOC
Problems get caught by engineers watching your environment, not reported by your end users the next morning.
Our mission
We do great IT work by genuinely caring for the people behind it, our team and our clients, with honesty and transparency, so everyone can focus on what they do best.
The six pillars we hold ourselves to
Passion
Dedication
Integrity
Expertise
Customer Service
Education
Holding ourselves to the highest standard of network and IT professionals is who we are. Our clients trust us because of our expertise, our service, and our commitment to staying current. We believe transparency, collaboration, and communication belong at the front of everything we do.
Credentials that mean we have done this before
Juniper/Mist/Cisco/Palo Alto Networks/Fortinet Partner · CWNE Certified · 24/7 NOC · Founded 2017
Trusted by teams that can’t afford downtime
Real IT professionals. Real faces. Real Credentials
You are not hiring a logo. You are hiring the people on this page. Here is who you will actually be working with.
Rowell Dionicio
Founder & President
CWNE #210. Founded Packet6 in 2017 and has led wireless and network deployments for organizations nationwide. Co-host of the Clear To Send Wi-Fi podcast.
Barb Dionicio
VP of Operations
PHR-accredited HR professional with a degree in Business Administration and 20+ years managing projects, clients, and teams. Barb keeps Packet6’s operations and client relationships running smoothly.
Kris Rufino
Network Engineering
Network and security engineer specializing in firewall and Wi-Fi infrastructure. Kris performs network configurations, migrations, and troubleshooting for Packet6’s multi-site clients.
Bingo
Network Barkitect
Chief Tail-Wagging Officer and Network Barkitect. Bingo keeps morale high, deadlines honest, and the office a better place to do great work. Certified Very Good Girl.
If you are evaluating a managed IT or network partner, let’s start with a conversation.
Book a 30-minute call and we will walk through what is working in your environment and what is quietly putting you at risk. You will leave with a clear picture of where you stand, whether or not we end up working together.