Know about network problems before your users do.
24/7 eyes on your infrastructure, with real engineers acting on what they find. Packet6 Monitoring as a Service gives you visibility and context, not just alerts you’ll never have time to read.
Right now, your users are your monitoring system.
You find out the network is down when someone walks up to your desk. By then, the problem has already spread, the root cause is buried, and you’re already behind. You may have monitoring tools installed, but alerts pile up, no one triages them, and dashboards only matter if someone’s watching. Monitoring without action is just noise.
We built our monitoring practice specifically for network and wireless infrastructure.
Most monitoring services are generic: server health, endpoint status, uptime pings. Packet6’s monitoring is tuned for the environments we know best: wired networks, wireless infrastructure, and SD-WAN. We know which signals matter, what to look for before a failure, and how to escalate in a way that gives you answers, not just another alert to investigate.
We’ve been managing and monitoring network infrastructure for mid-market companies across manufacturing, healthcare, and logistics for years. We’ve seen what happens when a small anomaly goes unnoticed. We’ve also seen what’s possible when monitoring is done right, and it changes the conversation from reactive to strategic.
How Monitoring as a Service works.
Expertise delivered with genuine care, honesty, and transparency.
1
We deploy monitoring across your environment.
We instrument your network (switches, firewalls, wireless, and connected devices) with purpose-built tools configured for your specific infrastructure.
2
Our engineers watch, triage, and act.
We’re not handing you a dashboard and walking away. Packet6 engineers review alerts, distinguish signal from noise, and escalate with context, telling you what’s happening, what it means, and what to do about it.
3
You get a monthly report in plain language.
Every month, you receive a clear summary of network health, performance trends, and recommendations. Written for a CIO, not a network engineer.
What’s included
Expertise delivered with genuine care, honesty, and transparency.
24/7 monitoring of network devices, switches, firewalls, and wireless
Real-time alerting with defined escalation paths
Monthly network health report in plain language
Utilization trending and capacity forecasting
Incident log with root cause summaries
Annual infrastructure review based on monitoring data
What’s at stake
Without proactive monitoring, you’re managing your network reactively by definition. Small problems (a utilization spike, a flapping interface, an aging switch approaching failure) go unnoticed until they become outages. And when an outage finally hits, you have no historical data to understand what led to it, no trends to point to, and no evidence to support the infrastructure investment that would have prevented it.
You get a Monday morning report instead of a Monday morning incident. Your team knows about the switch that’s trending toward failure before it takes down a floor. When a performance issue surfaces, you have the historical data to understand whether it’s new or has been building for months.
And when leadership asks why the network needs an upgrade, you don’t have to argue from experience, you have utilization charts, trend lines, and a capacity forecast that makes the case for you.
Monitoring changes IT from a function that reacts to one that plans. That’s a different conversation to be having with your leadership team.
+24%
daily order fulfillment
/counter
-20%
pick time
-100%
help desk calls
Packet6 helped us get our wireless network optimized for our fulfillment center operations. With their expertise and professionalism, they helped to increase our daily order fulfillment by 24%, lowered our overall pick time by 20%, and reduce our help desk calls 100%.
Victor Evans – Manager of IT, Good Eggs
Get in touch
Let’s talk about your network, your team, and what great support looks like.