I was receiving calls about Wi-Fi problems in the middle of the night because tablets weren’t working to load inventory onto our trucks. Packet6 came in, quickly identified the root cause of the drops/dead spots, recommended changes to our wireless environment, and within hours, the tablets were able to maintain a reliable connection. Our loaders were able to seamlessly pack out the trucks without any further downtime. I was now able to sleep through the night. I truly appreciate Packet6’s high level of professionalism, expertise, and their thoughtful, methodical approach to solving our Wi-Fi problems.
Packet6 helped us get our wireless network optimized for our fulfillment center operations. With their expertise and professionalism, they helped to increase our daily order fulfillment by 24%, lowered our overall pick time by 20%, and reduce our help desk calls 100%.
Wi-Fi connectivity is critical to the success of our students and the productivity of faculty and staff. We needed a pleasant user experience across our campus with seamless connectivity. The consultant from Packet6 understood our needs and priorities, assessed our system, recommended configuration changes, and delivered a satisfactory outcome. They’re a valuable resource for Citrus College.